Terms & Conditions
Loudr
YOU OWN YOUR CONTENT 👍
While we may register your account(s) for you or transfer your existing account(s) to us in order to serve you better — you own your domain and are free to take it with you if you ever decide to go elsewhere.
Plus, any deliverables for your pages are your own property to keep and use as fit! How cool is that?!
If you ever decide to do business elsewhere, we will work with you to transfer your site. However, all custom designs are the intellectual property of Loudr and may not be sold, redistributed or given away. We ask that you respect the hard work we’ve put into your custom design.
Just saying, but you also own your website and all of the content (text, media, etc).
CREDIT TO LOUDR 🤝
We do reserve the right to use your content and brand in promotional materials for Loudr within reason. If you do not want us to use your brand in promotions of any sort, a message saying so must be delivered to Loudr in writing. We’re proud of the work we do! If you would like this link to not be present, please let us know.
SUPPORT 🫶
Please allow 24 – 48 hours on all support requests.
Although if you ask our current customers, most rave about how quickly we respond. We’re proud to provide local service on industry-standard marketing, so we’ve got your back!
WARRANTIES 🔐
Deliverables crafted by Loudr are delivered “as is”. Loudr hereby disclaims warranties of any kind, express or implied, including, without limitation, warranties of merchantability, use for a particular purpose and non-infringement. Loudr does not make any warranty the deliverables will be error free or access will be continuous or uninterrupted.
You understand by hiring Loudr to enhance your digital marketing, you do so at your own discretion and risk. You agree to indemnify and hold harmless Loudr, its contractors, and respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the marketing materials, including but not limited to your violation of these terms.
Loudr is not responsible for any conflicts due to a Social Media Platform (Instagram, TikTok, Facebook, X/Twitter, LinkedIn, etc) updates, algorithm updates, or third party plugin updates.
DESIGN & DEVELOPMENT REVISION POLICY ✍️
Loudr will work with you to post content on the platforms that apply to your organizational marketing strategy.
All projects include up to 2 rounds of revisions per deliverable. Additional wireframe changes requested beyond this point will require an additional fee.
Custom design projects include up to 2 rounds of revisions per deliverable mockup during the design phase. Once the final deliverables are approved, delivery (posting, publishing, etc) will begin and the approved design will be built. Additional design changes requested beyond this point will require an additional fee.
Once development is complete, 1 additional round of edits are allowed to verify there are no typos, all links are pointing correctly, and the page was built as designed and functions as expected.
PLATFORMS 🤳
✅ Client is the full owner of their page(s) and take on any responsibility that this entails.
✅ Client takes full liability of any security breaches, hacks, and information leaks due to the page’s/pages’ existence.
✅ Client understands and agrees that final deliverables require repeated, frequent usage of other softwares and plugins at Loudr’s discretion.
✅ Client releases any and all liability and/or responsibility of their website from Loudr.
✅ Client understands any ongoing hourly work can be purchased from Loudr for the rate of $170/hr.
PRICING & FEES 💵
No hidden fees. EVER.
We are honest and straightforward about our prices. We sometimes have clients that have specific functionality requirements which entail additional costs and setup fees. If/when this is ever the case, we will outline everything for you in detail and present the cost for approval before the additional work starts.
A 50% deposit is required upfront on all projects.
To secure your custom website design project with our agency, we require an initial deposit of 50% of the total project cost. This deposit ensures our team's dedicated focus on your project from the outset. The remaining balance will be due upon project completion or within the timeframe outlined in our proposal, whichever comes first.
BILLING 🤑
Invoices are due in 30 days (and as noted in the signed proposal[s]).
If Client is 2+ months behind on their agreed-upon payments, Loudr reserves the right to cease work on agreed-upon deliverables since the client has ceased agreed-upon payments. Once payments have resumed and are caught up to the dollar amount lost, Loudr will resume from where they left off.
CANCELLATION POLICY 🙃
All plans are billed on a recurring or one-time basis and may be canceled at any time with a 30-day written notice by either party. Cancellation at 29 or less days before payments will still require said payment to be completed to Loudr. Once your remaining balance has been settled and our needed deliverables have been completed, your account will be canceled with no further obligation upon normal circumstances.
Fees are non-refundable.
Your dues go towards paying all costs. This is not just the support you ask for but our behind the scenes work as well. You’ll likely never notice, but throughout the month, we are constantly logging into your pages to update your posts.
Initial deposits & setup fees are non-refundable.
These fees cover all brainstorming costs (brainstorming, meetings, administration, design, etc) as well as time spent on your project(s). The setup fee also goes to purchase additional design & development resources that may be needed for your project.
Hosting payments are non-refundable.
Please note, we do not offer refunds or prorated refunds of any kind for services.
These are our terms and conditions in a nutshell. If you have any specific questions or needs, please don’t hesitate to contact us. We’ll be happy to help you!
By contacting Loudr, you elect to opt-in to future communication from the Loudr team related to its products, services and best practices. You may choose to opt-out of receiving this communication at anytime.
Please note: Loudr reserves the right to change/modify current Terms & Conditions at any time with no prior notice.
DID WE SCARE YOU? 👻
We love plotting out social media marketing, and part of that is making sure we’re on the same page to best work together. If you have any questions on the Terms & Conditions above, just shoot us a message! We’re happy to discuss any concerns or questions with you.
Don’t let these Terms & Conditions scare you off … check out our Testimonials to know you’ll be in good company working with Loudr!
WELL, WE CAN’T WAIT TO GET WAIT TO GET STARTED! 🙌
Loudr isn't just another social media agency – we're your strategic partners for success with short-form content.
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